Vetted: luggage | Alexandra Stylist | Personal Wardrobe Stylist NYC
Confessions

Vetted: luggage

By | June 2nd, 2015 | Confessions

Can we talk about greatness?

Tumi greatness?

I’m not the one to talk a lot of companies up. I’m not an editorial site and have never wanted paid advertisers.

But as a big world traveler I know how beat up luggage gets.

My Tumi super leger softpack carry-on got so much use from using it like my car around Manhattan (great for schlepping groceries) that the zipper broke.

So years after purchasing it on sale at Macy’s, I took it into the Tumi store where I paid to ship it to them for repair.

The-best-carry-on-value-customer-service

About 10 days later they called me and said that they couldn’t repair the bag. But they offered me an updated version of the bag or $448 in credit. I opted for a brand new bag in black with gold zippers. Never been a big fan of black luggage but this one is beautiful. And they offered to ship it to me in 5 business days.

Wow, I’m impressed. Can’t wait to use my new bag.

I wish every company made it this easy.

Sadly they are discontinuing the Super Leger series which was a roller but soft pack. You can still buy one here.

 

If you want more insider resources that I’ve vetted + the inside track on my next book, check out my video with my top 3 secret style spots in NYC here >> http://bitly.com/1HsOhSu

 

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